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pondadmin

VoIP Security: When is a PBX not a PBX?

With the rise in popularity of VoIP telephone systems, and more specifically Cloud based “Hosted” phone systems, there is an increasing concern over their security. Companies have always been accepting of the fact that whilst their calls could be “tapped”, the hassle someone would have to go through outweighed the risk. It does still happen and those companies whose conversations really must remain secret put special (normally expensive) measures in place to protect themselves. Historically, business telephony has been split. You have a PBX in your office – the “phone system”, and you have your external lines, be they ISDN or analogue. The “P” in PBX stands for Private. That […]

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pondadmin

Meet The Team – Steve Giachardi, Business Development

What’s your name and job title? Hey, I’m Steve and I’m the Sales Guy. How long have you worked at POND? I have been with Pond for around ten years I think. What’s your background? i.e. qualifications, past experience etc. I used to do IT Contracting which was how I ended up meeting Greg and the team here at Pond. I came on a three-month contract and I’m still here. Before that I worked in web design, IT Management and Office Installations. What does your day-to-day job involve? Picking up the phone and talking to both suppliers, customers and potential customers. What’s your favourite part of working at POND? Apart […]

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pondadmin

‘RansomWare’: how to avoid a disaster

Every business comes with challenges. Not just the everyday problems of remaining profitable, efficient and competitive, but challenges to the very existence of the business itself. The threats we face as business owners are evolving continually and businesses who fail to recognise the risks are leaving themselves vulnerable. Take a high-street store. One big threat is shoplifters – easily mitigated by security guards, CCTV and product security tags. What if the thieves worked out a way to take your entire stock, lock it up in a warehouse somewhere and threatened to burn it all unless you paid them a ransom? Well, that’s exactly what is happening in the digital world […]

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pondadmin

POND Case Study

Brief Our client, a leading provider of document management solutions, started up a few years ago and Pond have been helping with their IT requirements and supporting them ever since. This particular problem arose when the hard disk in one of their PCs failed. The PC held the master copy of a database they use every day. All the client and candidate information was stored in this system and was potentially lost. Solution Knowing the value of this data, Pond had previously recommended and implemented a Cloud based secure backup service to protect their essential files. The Pond Duo-LC Cloud system with RedStor backup engine is a comprehensive system for PCs […]

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pondadmin

Meet the Team – Greg Gillies, Director

How long have you worked at Pond? Since we started, in December 1999 What’s your background – qualifications, previous experience? I started work at the age of 17 in the insurance claims department for an underwriter in the Lloyd’s building. I quickly moved to the IT team and remained there for 5 years. I then took a position working at the Head Office for Virgin Management Ltd – the part of Virgin where Sir Richard Branson was based. Initially, I was a Helpdesk Analyst but progressed through various roles before moving over to the newly formed V2 Music Group. There, I was the Worldwide Network Manager, responsible for setting up […]

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